All Plessey's solutions are underpinned by our Managed Services offering. It can be tailored to meet your requirements, be it a single component of the services on offer or a full end-to-end solution.
The Plan and Build functions are discrete services carried out through our project management methodology.
Our Support function is divided into two hierarchical services - Maintenance and Monitoring. Maintenance refers to the processes necessary to repair and restore hardware and software. Monitoring uses advanced tools to identify and prevent incidents. Faults that impact availability are registered automatically by the network operations centre for further action. Events caused by threshold exceptions are raised for further action
The Manage function provides the daily operations of the environment according to ITIL (Information Technology Infrastructure Library) processes. It includes the operational specific processes and procedures required to ensure that specific technologies perform optimally.
Through the Improve function, we continuously look at ways of enhancing our service delivery relationship. By taking advantage of technology innovation, we can enhance your technical architecture to ensure that it's fully aligned with your business needs.
The Innovate function reflects a true partnership between us and you as our client. Through a shared risk/reward relationship and the innovative use of technology, we help you to pursue opportunities to grow your business.
Plessey becomes custodian of open access fibre for South Africa
Eleven regeneration sites along the DFA fibre optic link from Empangeni to Pretoria ensure international bandwidth availability.
Africa's premier provider of turnkey telecommunication infrastructure solutions